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    Tag: expectations

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    Shopper Sentiment and Expectations (Rev’d) in September

    Upward revisions for each indices from College of Michigan Survey of Shoppers: Determine 1: College of Michigan Shopper Sentiment for Democrats (blue, left scale), for...

    Heterogeneous Responses of Sentiment, Expectations to Financial Information

    From the Michigan survey of customers: Determine 1: Shopper Sentiment for Democratic/lean Democratic (blue, left scale), Unbiased (grey, left scale), Republican/lean Republican (crimson, left scale),...

    Michigan Shopper Sentiment Up, Inflation Expectations Down

      Determine 1: College of Michigan Shopper Sentiment (blue, left scale), Convention Board Shopper Confidence (tan, left scale), each demeaned and normalized by customary deviation (for...

    CallMiner’s 2024 CX Panorama Report: AI Key to Buyer Expertise, However Prices Exceed Expectations

    A brand new report reveals that whereas companies view generative AI (GenAI) as a recreation changer for buyer expertise (CX), many wrestle with the...